Co-hosting is a modern, transparent alternative to traditional holiday rental management. Instead of taking control of your accounts and running everything through private systems, we support your property inside your own Airbnb account — so you retain full access, visibility, and control at all times.

How is this different to traditional management?

Traditional managers often operate through trust accounts, private software, and limited owner access. With Wai Tui Villas, your income stays in your account, and you can see pricing, bookings, messages, and performance in real time — while we manage the day-to-day workload.

What is Co-Hosting?

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FAQs

How Would You Like To Collaborate?

A complete done-for-you launch to professionally set up your property for short-term rentals — ready to go live and start receiving bookings with confidence.

Holiday Rental Launch Service

  • (One-time setup to get the property live + operating correctly)

    • Airbnb listing creation and optimisation (title, description, amenities, house rules)

    • Pricing and availability foundations set correctly (minimum nights, fees, booking settings)

    • Guest communication templates (booking → arrival → checkout → reviews)

    • Check-in and check-out instructions written clearly

    • Turnover standards + cleaning reset checklist created

    • Supply and stocking setup plan (what to stock, where it goes, quantities)

    • Welcome guide / house manual created (digital)

    • Final quality assurance review before going live

    Outcome: property is professionally launched and ready to host.

    One-time setup. No ongoing commitment required.

  • From $1,950 + GST
    (Final quote depends on property size and current readiness.)

    Payment: invoiced as a one-time setup fee.

A completely hands-off co-hosting service where we manage your holiday rental end-to-end — so your property runs professionally without the workload.

Full Co-Host Support

  • (Hands-off management — you do nothing day-to-day)

    • Guest enquiries + booking management from enquiry to check-out

    • Guest communication and support throughout the stay

    • Emergency guest call-outs and after-hours issue support

    • Daily pricing optimisation using professional tools

    • Calendar management + booking rules optimisation

    • Cleaner, linen, and turnover coordination (end-to-end)

    • Pre-arrival checks and quality control before every arrival

    • Maintenance coordination + urgent repairs

    • Weekly and seasonal servicing coordination

    • Stocking and replenishing guest supplies

    • Guest issue escalation handled professionally via platform to protect your reviews and property

    We manage everything end-to-end.

  • 22% of booking revenue (GST included)

    Payment:

    • Airbnb: our fee is added via the Airbnb platform and paid out automatically

    • Other platforms: invoiced

Behind-the-scenes operational support to keep your holiday rental running smoothly — while you remain hands-on with guest messaging and online hosting.

Co-Host Assist

  • (Operations support only — owner handles online hosting + guest messaging)

    • Cleaner and turnover coordination (based on your booking calendar)

    • Linen coordination and reset standards

    • Limited pre-arrival quality control (guest-ready checks)

    • Maintenance coordination (limited / non-urgent)

    • Weekly and seasonal servicing coordination (deep cleans, filters, pest control etc.)

    • Stocking and replenishment management (consumables + essentials)

    • Ongoing operational support to keep the property consistent

    Not included:

    • Guest messaging

    • Booking management

    • Emergency guest call-outs

    • Pricing Optimisation

    You host online. We manage operations.

  • From $495/month + GST
    (Based on property size and turnover volume.)

    Payment: monthly subscription (3 months minimum).

    Optional Add-On:
    Daily Pricing Optimisation (PriceLabs) — $99/month + GST

What to Do Next

1) Choose your support level that best suits how hands-on you’d like to be.

2) Enquire or Apply with a brief outline on how you would like to collaborate.

3) Get started: we’ll send a simple email outlining inclusions and terms. Once you reply to confirm, we begin.

    • First Booking Support Window (7–14 days): $250 + GST

    • Turno Setup + Cleaner System Install: $199 + GST

    • PriceLabs Setup + Pricing Automation Install: $249 + GST

    • Property Mini Website (Direct Bookings): $1,250 + GST

  • Our Host Kits are a convenient add-on for owners who want their property stocked professionally from day one — without the time and stress of shopping, sourcing, and setting everything up themselves.

    Kits can include essential guest supplies, consumables, and optional welcome touches, tailored to your property style and guest type.

Frequently Asked Questions

  • Yes. We work transparently inside your Platform accounts so you retain full ownership, access, and visibility at all times. We utilise Airbnb’s transparent structure and you add us as a co-host. For other platforms we would require your log in details to keep up to date with bookings.

  • Yes.

    For Co-Host Assist, you can add us as a co-host with calendar access only, so we can stay informed of check-in/check-out dates to manage turnovers, cleaners, maintenance scheduling, and restocking.

    For Full Co-Host Support, we will be added as a co-host with full access, so we can manage guest communication, bookings, pricing, and day-to-day operations efficiently.

  • Launch & List Package:

    • Invoiced as a one-time setup fee.

    Co-Host Assist:

    • Charged as a monthly subscription.

    Full Co-Host Support (22%):

    • For Airbnb, the 22% is added directly through the Airbnb platform and is paid out automatically.

    • For all other platforms, our co-host fee is invoiced.

  • We require a short initial term (3 months) to properly install systems and allow performance to stabilise. After this period, the agreement operates on 30 days’ written notice.

    Owners who commit to 12 months have their onboarding fee waived.

  • Emergency Response Coverage

    Full Co-Host Support:
    ✔ 24/7 emergency guest support
    ✔ Coordination of urgent maintenance
    ✔ Immediate response to safety or access issues
    ✔ After-hours trade liaison where required

    Co-Host Assist:
    ✖ After-hours emergency coverage not included
    ✖ Owners manage urgent guest matters directly

    Optional: Emergency assistance can be provided at the owner’s request and is subject to our availability. Additional call-out and coordination fees apply.

  • Yes. Cleaner scheduling and turnover coordination is fully managed, including linen coordination.

  • Yes. We operate transparently inside your account, and owners can view bookings, pricing, and performance at any time.

  • Yes. Many owners start with Launch & List, then move into Co-Host Assist or Full Co-Host Support depending on how hands-on they want to be.

  • That’s fine. We can work with your existing cleaner as long as they meet the required standard and reliability.

  • We can help you set up the system and advise what to look for — but cleaner sourcing depends on location and availability.

  • We’ll guide you through the correct process and documentation under co-host assist. Under Full Co-Host Support, we handle the communication and support process.

  • No one can guarantee bookings — however, our systems, setup, and pricing strategy are designed to maximise performance and reduce costly mistakes.

  • Cleaning, linen, maintenance, and restocking costs are separate and are paid directly by the owner. We coordinate everything, but you remain in control.

  • We manage your pricing through our professional pricing tools and adjust rates daily to keep your calendar optimised — without undercharging.

    This includes:

    • Daily automated rate adjustments (so you don’t have to manually update pricing)

    • Gap-filling and last-minute pricing strategies

    • Minimum night rule optimisation to increase bookings without hurting revenue

    • Ongoing calibration to ensure you stay competitive without undercharging

    This is a great option for owners who want to self-manage, but still want professional revenue management in place but don’t have the time to monitor.