Privacy Policy – Wai Tui Villas

Wai Tui Villas ("we", "our", "us") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth).

1. Information We Collect
We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Booking or enquiry details

  • IP address and website usage data

2. How We Collect Information
Information is collected when you:

  • Submit an enquiry via our website

  • Contact us directly

  • Interact with our website (cookies, analytics tools)

3. Purpose of Collection
We collect and use your information to:

  • Respond to enquiries

  • Assist with booking-related communication

  • Improve our website and services

  • Provide marketing communications (only where consent is given)

4. Third Parties
We may share relevant information with:

  • Booking platforms (e.g. Airbnb)

  • Payment processors (if applicable)

  • Analytics and advertising platforms (e.g. Google, Meta)

5. Cookies & Tracking
Our website may use cookies and tracking technologies to improve user experience and marketing performance.

6. Data Storage & Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

7. Access & Correction
You may request access to or correction of your personal information by contacting us.

8. Contact
For privacy-related enquiries, please contact:
waituivillas@gmail.com

9. Data Retention
We retain personal information only for as long as necessary to respond to enquiries, provide services, or comply with legal obligations.

10. Overseas Data Transfers
Some third-party providers we use (such as Google, Meta, or Airbnb) may store data outside of Australia. By using this website, you consent to this.

11. Complaints
If you believe your privacy has been breached, you may contact us and we will respond within a reasonable timeframe.

If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).